Novation Warranty

Warranty Period
Products purchased on or after January 1, 2018: 36 months from date of original purchase.
Products purchased on or before December 31, 2017: 24 months from date of original purchase.

Coverage
Covers manufacturing defects affecting product performance as described by Novation.
Products will be repaired or replaced free of charge during the warranty period.

Exclusions
Damage from post-purchase transport, storage, or careless handling.
Misuse, improper setup, or operational issues caused by cables, drivers, or software settings.
Products not purchased from an Authorized Novation Reseller.
Warranty is non-transferable and only valid in the country of purchase.

Warranty Conditions
Proof of purchase (invoice or receipt) is required.
Distribution partner in the country of purchase handles warranty service.
Out-of-warranty repair may be available if purchased outside the country of residence
Warranty is in addition to statutory rights in the country of purchase.