Help Center

Talk with a customer representative

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Our customer support representatives have a thorough understanding of our products and are available to assist you with any product-related questions you may have.

Connect with us through our live channels

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Phone chat icon (514) 225-2226
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Help Center Service Hours
Eastern Standard Time(EST)
Monday to Friday: 9h00am - 5h00pm
Weekend: Closed
June 24th: Closed
July 1st: Closed

Find answers to frequently asked questions

Receive free shipping on most orders over $200. Certain conditions may apply.

Enjoy your gear and pay over time! Select Affirm at checkout and be approved in seconds! Real-time decision making.

Payment options through Affirm Canada Holdings Ltd. (“Affirm”). Your rate will be 0–31.99% APR (where available and subject to provincial regulatory limitations). APR offered is based on creditworthiness and subject to an eligibility check. Not all customers will be eligible for 0% APR. Payment options depend on your purchase amount, may vary by merchant, and may not be available in all provinces/territories. Actual payment option terms will be shown at checkout. A down payment (or a payment due today) may be required. Affirm accepts debit cards and PAD as forms of repayment on payment options. Select payment options may be eligible for repayment in the form of credit cards. Please review the terms and conditions of your credit card when using it as a form of repayment. Sample payment options may be: a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks. For more information, please see https://www.affirm.com/en-ca/how-it-works.

We carry and rent the latest in pro audio equipment, including microphones, speakers, subwoofers, mixers, and more. Whether you are doing an intimate show for a dozen people or a huge concert for thousands, we've got you covered! With our team of experienced technicians, we offer professional installations for any type of event that you may be planning. Our technicians will get your events running smoothly and efficiently, and sounding and looking amazing. For any questions please call us at (514) 225-2226 option #2

For any issues, changes or cancellations on an existing order, please contact us at (514) 225-2226 option #1. You can also create a support ticket down below to submit an inquiry about your order. One of our customer representative will get back to you within 1 to 2 business days.

Create a ticket

Your ticket will be processed within 1 to 2 business days.