Talk with a customer representative
Our customer support representatives have a thorough understanding of our products and are available to assist you with any product-related questions you may have.
Sold and shipped by
Any questions? Call Us ☎ 514-225-2226 or Chat with us!
RedOne Music is a Canadian authorized ViewSonic retailer.
Business Hours: Monday - Friday: 9AM to 6PM | Weekends: 10AM to 5PM
Description
Limited Warranty
ViewSonic® Limited Warranty
(Current Production Models. U.S.A. and Canada Only)
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship during
the warranty period. If a product proves to be defective in material or workmanship during the
warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar
product. Replacement Product or parts may include remanufactured or refurbished parts or
components. The replacement unit will be covered by the balance of the time remaining on the
customer's original limited warranty. ViewSonic provides no warranty for any third-party software
whether included with the product or installed by the customer, installation of any unauthorized
hardware parts or components (e.g. Projector Lamps). (Please refer to: "What the warranty does
not cover" section)
ViewSonic "A" Stock Product is defined as:
• Brand new, never been used products freshly received from factory in original packaging
• Packaging must be unopened (other than any cursory un-boxing/re-boxing for quality
assurance inspection)
How long the warranty is effective:
1. ViewSonic Monitor carry a three (3) year limited warranty for parts, labor and LCD backlight
from the purchase date. In order to receive warranty service, proof of purchase of the
ViewSonic product is required. To obtain warranty service, please contact ViewSonic
Customer Support.
2. ViewSonic Monitors are warranted with our LCD Pixel Performance Guarantee. Through this
limited warranty, you are guaranteed high-quality screen performance with no more than
the following improperly operating pixels, depending on the native panel resolutions.
1. Panels with resolution smaller than 3840x2160: Three (3) improperly operating pixels
with no more than two (2) bright or two (2) dark pixels.
2. Panels with resolution 3840x2160 or higher: Eight (8) improperly operating pixels
with no more than five (5) bright or five (5) dark pixels.
3. ViewSonic Projectors (unless otherwise specified) are warranted for three (3) years from the
date of first consumer purchase for parts and labor and one (1) year limited lamp warranty.
Lamp warranty is subject to ViewSonic standard limited warranty terms and conditions,
verification and approval. All accessory lamps purchased separately are warranted for 90
days.
ViewSonic Limited Warranty, v.1i [23DIG-MLT1414]
4. ViewSonic Desktop Virtualization products (unless otherwise specified) are warranted for
three (3) year for parts and labor.
5. ViewSonic Large Format Display (LFD) products are warranted for three (3) years from the
date of first consumer purchase for parts and labor.*
6. ViewSonic ViewBoard Interactive Flat Panel display (IFP) products are warranted for three
(3) years from the date of first consumer purchase for parts and labor.*
7. ViewSonic All-in-One Direct View LED products are warranted for three (3) years from the
date of first consumer purchase for parts and labor.*
8. ViewSonic Digital Kiosks and Billboards (ePoster) Products are warranted for one (1) year
from the date of first consumer purchase for parts and labor.*
*All 42" and larger ViewSonic Display Products will receive onsite services in the U.S. and
Canada with the following exceptions:
1. If the service location of the defective unit is over 40 miles outside a major
metropolitan area. The customer will be responsible to ship/transport the covered
Product to the designated repair center;
2. If a defective unit is determined by the ViewSonic Technical Support staff to be a
panel defect, or ViewSonic’s Technician is unable to resolve the problem on-site, a
replacement unit will be dispatched from ViewSonic’s warehouse to customer’s shipto location (front door deliveries only). It is customer’s responsibility to pack and
ship/transport the covered Product to the designated repair center.
9. ViewSonic Media Player products (unless otherwise specified) are warranted for one (1) year
for parts and labor.
10. ViewSonic Slot-In PC products are warranted for one (1) year for parts and labor.
11. ViewSonic accessory products carry limited warranties. See the product page for additional
detail by model.
12. All brand new ViewSonic products carry a thirty (30) day "Dead on Arrival" ("DOA")
warranty policy for the first consumer purchaser. A new replacement unit will be provided if
the Product is found to be non-operational within thirty (30) days of purchase and freight
shall be covered both ways by ViewSonic.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
• Any product on which the serial number has been defaced, modified or removed.
• Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized
product modification, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Damage to or loss of any programs, data or removable storage media.
d. Software or data loss occurring during repair or replacement.
ViewSonic Limited Warranty, v.1i [23DIG-MLT1414]
e. Any damage of the product due to shipment.
f. Removal or installation of the product.
g. Causes external to the product, such as electric power fluctuations or failure.
h. Use of supplies or parts not meeting ViewSonic's specifications.
i. Normal wear and tear.
j. Failure of owner to perform periodic product maintenance as stated in User Guide,
such as cleaning of user-cleanable projector filters.
k. Any other cause which does not relate to a product defect.
l. Damage caused by static (non-moving) images displayed for lengthy periods of time
(also referred to as image burn-in.
m. Software - Any third-party software included with the product or installed by the
customer.
n. Hardware/Accessories/Parts/Components - Installation of any unauthorized
hardware, accessories, consumable parts or components (e.g. Projector Lamps).
o. Damage to, or abuse of, the coating on the surface of the display through
inappropriate cleaning as described in product User Guide.
p. The Product sold and labeled as "AS IS*", "WITH ALL FAULTS" or similar disclaimer,
including replacement of missing parts or accessories from those sales, or purchased
through an unauthorized online seller.
• Removal, installation, and set-up service charges, including wall-mounting of product.
How to obtain warranty service:
From the US or Canada:
1. Call or submit your request to us online: https://www.viewsonic.com/us/csform
or 800-688-6688
2. Please be prepared to have the following information to complete request:
• The serial number of the product, usually found on the product compliance label on
the back or bottom of the product.
• A description of the problem you are experiencing
• Customer’s name, phone number, and email address
• Validated correct customer’s shipping address
3. Once customer’s request is processed and approved, a Return Material Authorization
Number (RMA#) will be issued for the claim.
4. All future communications will be referenced by the assigned RMA #
5. Customer will receive specific instruction on how to proceed with service
upon process approval
6. ViewSonic will cover freight for the one way shipping and customer covers one way
shipping in the claim process.
ViewSonic Limited Warranty, v.1i [23DIG-MLT1414]
7. Be sure to read our RMA instruction closely to ensure a smooth and timely process
of the claim.
Important Note:
• Products arrived at ViewSonic Center without an assigned RMA # will be returned to sender.
• Products arrived to ViewSonic Center damaged will be held and customer will be notified.
It is the responsibility of sender to file claims directly with their freight carrier company.
• Customers should contact us with the assigned RMA# should there is any question
regarding the claim; our agents are standing by ready to assist!
• Removal, installation, and set-up service charges, including wall-mounting of product.
Limitation of implied warranties:
TO THE EXTENT ALLOWED BY LOCAL LAW, THIS PRODUCT IS PROVIDED TO YOU "AS IS"
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER ORAL OR WRITTEN,
EXPRESS OR IMPLIED. VIEWSONIC SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, NON- INFRINGEMENT AND
FITNESS FOR A PARTICULAR PURPOSE.
Exclusion of damages:
VIEWSONIC'S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT
OF THE PRODUCT.
VIEWSONIC SHALL NOT BE LIABLE FOR:
1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT,
2. DAMAGES BASED UPON INCONVENIENCE, LOST PROFIT, LOST DATA OR DOWNTIME
COSTS, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS
OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS
RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
3. ANY OTHER DAMAGES, WHETHER DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR
OTHERWISE.
4. ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Effect of local law:
This warranty gives you specific legal rights, and you may also have other rights which vary from
locality to locality. Some localities do not allow limitations on implied warranties and/or do not
allow the exclusion of incidental or consequential damages, so the above limitations and exclusions
may not apply to you.
Sales outside the U.S.A. and Canada:
For ViewSonic products sold outside the U.S. and Canada, contact your ViewSonic dealer or your
region for more warranty information and service for your country. Look up our locations here
ViewSonic Limited Warranty, v.1i [23DIG-MLT1414]
ViewSonic® Limited Warranty
(Current Production Models. U.S.A. and Canada Only)
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship during
the warranty period. If a product proves to be defective in material or workmanship during the
warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar
product. Replacement Product or parts may include remanufactured or refurbished parts or
components. The replacement unit will be covered by the balance of the time remaining on the
customer's original limited warranty. ViewSonic provides no warranty for any third-party software
whether included with the product or installed by the customer, installation of any unauthorized
hardware parts or components (e.g. Projector Lamps). (Please refer to: "What the warranty does
not cover" section)
ViewSonic "A" Stock Product is defined as:
• Brand new, never been used products freshly received from factory in original packaging
• Packaging must be unopened (other than any cursory un-boxing/re-boxing for quality
assurance inspection)
How long the warranty is effective:
1. ViewSonic Monitor carry a three (3) year limited warranty for parts, labor and LCD backlight
from the purchase date. In order to receive warranty service, proof of purchase of the
ViewSonic product is required. To obtain warranty service, please contact ViewSonic
Customer Support.
2. ViewSonic Monitors are warranted with our LCD Pixel Performance Guarantee. Through this
limited warranty, you are guaranteed high-quality screen performance with no more than
the following improperly operating pixels, depending on the native panel resolutions.
1. Panels with resolution smaller than 3840x2160: Three (3) improperly operating pixels
with no more than two (2) bright or two (2) dark pixels.
2. Panels with resolution 3840x2160 or higher: Eight (8) improperly operating pixels
with no more than five (5) bright or five (5) dark pixels.
3. ViewSonic Projectors (unless otherwise specified) are warranted for three (3) years from the
date of first consumer purchase for parts and labor and one (1) year limited lamp warranty.
Lamp warranty is subject to ViewSonic standard limited warranty terms and conditions,
verification and approval. All accessory lamps purchased separately are warranted for 90
days.
ViewSonic Limited Warranty, v.1i [23DIG-MLT1414]
4. ViewSonic Desktop Virtualization products (unless otherwise specified) are warranted for
three (3) year for parts and labor.
5. ViewSonic Large Format Display (LFD) products are warranted for three (3) years from the
date of first consumer purchase for parts and labor.*
6. ViewSonic ViewBoard Interactive Flat Panel display (IFP) products are warranted for three
(3) years from the date of first consumer purchase for parts and labor.*
7. ViewSonic All-in-One Direct View LED products are warranted for three (3) years from the
date of first consumer purchase for parts and labor.*
8. ViewSonic Digital Kiosks and Billboards (ePoster) Products are warranted for one (1) year
from the date of first consumer purchase for parts and labor.*
*All 42" and larger ViewSonic Display Products will receive onsite services in the U.S. and
Canada with the following exceptions:
1. If the service location of the defective unit is over 40 miles outside a major
metropolitan area. The customer will be responsible to ship/transport the covered
Product to the designated repair center;
2. If a defective unit is determined by the ViewSonic Technical Support staff to be a
panel defect, or ViewSonic’s Technician is unable to resolve the problem on-site, a
replacement unit will be dispatched from ViewSonic’s warehouse to customer’s shipto location (front door deliveries only). It is customer’s responsibility to pack and
ship/transport the covered Product to the designated repair center.
9. ViewSonic Media Player products (unless otherwise specified) are warranted for one (1) year
for parts and labor.
10. ViewSonic Slot-In PC products are warranted for one (1) year for parts and labor.
11. ViewSonic accessory products carry limited warranties. See the product page for additional
detail by model.
12. All brand new ViewSonic products carry a thirty (30) day "Dead on Arrival" ("DOA")
warranty policy for the first consumer purchaser. A new replacement unit will be provided if
the Product is found to be non-operational within thirty (30) days of purchase and freight
shall be covered both ways by ViewSonic.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
• Any product on which the serial number has been defaced, modified or removed.
• Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized
product modification, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Damage to or loss of any programs, data or removable storage media.
d. Software or data loss occurring during repair or replacement.
ViewSonic Limited Warranty, v.1i [23DIG-MLT1414]
e. Any damage of the product due to shipment.
f. Removal or installation of the product.
g. Causes external to the product, such as electric power fluctuations or failure.
h. Use of supplies or parts not meeting ViewSonic's specifications.
i. Normal wear and tear.
j. Failure of owner to perform periodic product maintenance as stated in User Guide,
such as cleaning of user-cleanable projector filters.
k. Any other cause which does not relate to a product defect.
l. Damage caused by static (non-moving) images displayed for lengthy periods of time
(also referred to as image burn-in.
m. Software - Any third-party software included with the product or installed by the
customer.
n. Hardware/Accessories/Parts/Components - Installation of any unauthorized
hardware, accessories, consumable parts or components (e.g. Projector Lamps).
o. Damage to, or abuse of, the coating on the surface of the display through
inappropriate cleaning as described in product User Guide.
p. The Product sold and labeled as "AS IS*", "WITH ALL FAULTS" or similar disclaimer,
including replacement of missing parts or accessories from those sales, or purchased
through an unauthorized online seller.
• Removal, installation, and set-up service charges, including wall-mounting of product.
How to obtain warranty service:
From the US or Canada:
1. Call or submit your request to us online: https://www.viewsonic.com/us/csform
or 800-688-6688
2. Please be prepared to have the following information to complete request:
• The serial number of the product, usually found on the product compliance label on
the back or bottom of the product.
• A description of the problem you are experiencing
• Customer’s name, phone number, and email address
• Validated correct customer’s shipping address
3. Once customer’s request is processed and approved, a Return Material Authorization
Number (RMA#) will be issued for the claim.
4. All future communications will be referenced by the assigned RMA #
5. Customer will receive specific instruction on how to proceed with service
upon process approval
6. ViewSonic will cover freight for the one way shipping and customer covers one way
shipping in the claim process.
ViewSonic Limited Warranty, v.1i [23DIG-MLT1414]
7. Be sure to read our RMA instruction closely to ensure a smooth and timely process
of the claim.
Important Note:
• Products arrived at ViewSonic Center without an assigned RMA # will be returned to sender.
• Products arrived to ViewSonic Center damaged will be held and customer will be notified.
It is the responsibility of sender to file claims directly with their freight carrier company.
• Customers should contact us with the assigned RMA# should there is any question
regarding the claim; our agents are standing by ready to assist!
• Removal, installation, and set-up service charges, including wall-mounting of product.
Limitation of implied warranties:
TO THE EXTENT ALLOWED BY LOCAL LAW, THIS PRODUCT IS PROVIDED TO YOU "AS IS"
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER ORAL OR WRITTEN,
EXPRESS OR IMPLIED. VIEWSONIC SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, NON- INFRINGEMENT AND
FITNESS FOR A PARTICULAR PURPOSE.
Exclusion of damages:
VIEWSONIC'S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT
OF THE PRODUCT.
VIEWSONIC SHALL NOT BE LIABLE FOR:
1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT,
2. DAMAGES BASED UPON INCONVENIENCE, LOST PROFIT, LOST DATA OR DOWNTIME
COSTS, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS
OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS
RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
3. ANY OTHER DAMAGES, WHETHER DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR
OTHERWISE.
4. ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Effect of local law:
This warranty gives you specific legal rights, and you may also have other rights which vary from
locality to locality. Some localities do not allow limitations on implied warranties and/or do not
allow the exclusion of incidental or consequential damages, so the above limitations and exclusions
may not apply to you.
Sales outside the U.S.A. and Canada:
For ViewSonic products sold outside the U.S. and Canada, contact your ViewSonic dealer or your
region for more warranty information and service for your country. Look up our locations here
ViewSonic Limited Warranty, v.1i [23DIG-MLT1414]
1. At checkout, select Affirm as your payment method
2. Enter a few pieces of information and get a real-time decision
3. Enjoy your purchase, and pay over time. Your payments will be automatically charged, so you can sit back and relax
Payment options through Affirm Canada Holdings Ltd. (“Affirm”). Your rate will be 0–31.99% APR (where available and subject to provincial regulatory limitations). APR offered is based on creditworthiness and subject to an eligibility check. Not all customers will be eligible for 0% APR. Payment options depend on your purchase amount, may vary by merchant, and may not be available in all provinces/territories. Actual payment option terms will be shown at checkout. A down payment (or a payment due today) may be required. Affirm accepts debit cards and PAD as forms of repayment on payment options. Select payment options may be eligible for repayment in the form of credit cards. Please review the terms and conditions of your credit card when using it as a form of repayment. Sample payment options may be: a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks. For more information, please see https://www.affirm.com/en-ca/
FREE SHIPPING DETAILS
*Please note that only Canada Post delivers to PO boxes.
- Free Shipping offer is valid on selected products only.
- Orders will be sent by the shipping method of sender's choice unless specified at the time of order.
- Free Shipping offer is valid only if all the items in the shopping cart are eligible for Free Shipping
and the order is $200.00 and over (before taxes). - Free Shipping is valid only within Canada.
- Orders shipped to Newfoundland, Northwest Territories, Nunavut, and Yukon are not eligilble for free shipping.
- Our everyday low shipping charges will be applied to any non-eligible products at the time of checkout.
- Courier shipments require an adult signature for proof of delivery.
- RED ONE Music reserves the right to modify shipping fee.
- Return shipping costs are the responsibility of the buyer.
RED ONE Music reserves the right to refuse any order with Free Shipping which the website accidentally
offered but did not meet the criteria above. The client will be notified with an every day low shipping charge and asked if they would like to proceed with the order or have it cancelled.
EXPORT POLICY
- All delivery charges and taxes will be added when applicable to the prices shown on our Website.
- Duties and brokerage fees (if any) will be the sole responsibility of the customer, and may be collected by a third party.
- Please make sure you have entered the correct information for your coordinates and currency to get the correct pricing for your location.
- International shipping: We are not responsible for any duty/import/taxes/customs/etc charges.
- We do not refund unclaimed or undeliverable packages due incorrect/missing information. If a package is returned as undeliverable/unclaimed, it is the customers responsibility to follow up with the postal carrier and absorb all fees related.
Note: If the name on your billing address does not match the name on your credit card it will delay your order.
Note: In case of damage during transport, a claim must be submitted to customer service within 24-48 hours as of the day of the receipt of the item.
ADDITIONAL SHIPPING FEES
Music Red One offers free shipping on orders that exceed $200; however, reserves the right to charge additional shipping fees for the following delivery services:
- Shipment that requires a tailgate delivery but was not mentioned prior to the delivery.
- Shipment resulting in inside delivery.
- Deliveries with a limited access, and/or additional handling depending on the weight and size of the shipment.
- Address error or absence of consignee requiring a second or more attempt to complete a delivery.
RETURNS
- All returned opened items are subject to a min 15% to maximum 25% restocking fee.
- All returned items can take up to 10-14 days to be processed.
- If you are not completely satisfied with your purchase, returns will be accepted for store credit (less restocking fee & shipping) within 30 days of invoice date.
- RED ONE Music will accept returns for defective goods that you have ordered from us within 30 days of invoice date for exchange only.
- All Returns must contain all associated packaging and materials (ie accessories, manuals, wires, etc). Merchandise that is not returned in brand-new condition, including damages, abuse, marks, showing wear, or with missing packaging or accessories, will be subject to additional charges. Shipping and Handling charges (delivery and return) are non-refundable, including any shipping fees not directly incurred that are part of a free shipping promotion. Any items packaged with software, including but not limited to, DJ Controllers, Audio Interfaces, etc., must be returned with the original software disc including serial number and proof of deactivation.
- Returns or exchanges will not be accepted for the following types of products: Customized, special order, used products, clearance products, expendable items, cartridges, replacement lamps/bulbs, opened computer hardware, rigging supplies, tape, needles, cleaner kits, effect fluid or juice, software, gels, music, displays/televisions/monitors or parts (replacement, repair or item components) - these products are final sale.
- Returns or exchanges for the following items will only be accepted if they are in factory sealed packaging due to hygienic reasons: headphones & microphones.
- All returns made MUST be authorized in advance by a customer service representative - and paper work dispatched to you via email. Your RMA form must be included in the box and your RMA number located on the waybill / packaging. Any returned items that arrive without prior approval or missing documentation may be rejected by our shippers. Once received, returns will be processed within 5 business days.
- If your parcel was damaged in transport, please visit our Help Center and submit a ticket with your order number and include a picture of the exterior of the box, the interior of the box, and of the damaged product. No claims will be accepted without these pictures.
-
If you happen to receive a parcel that got damaged during transport, we must obtain the the following pictures in order to swiftly process a replacement:- outside of the shipping box along with a photo of the shipping label- inside packaging of the shipping box- the damaged unit itself
- Refunds by e-transfer will be issued to the email address that is associated with your customer profile. The password will be sent to you in a separate email once the refund has been issued. Please note that a $5 service fee will be deducted from your total refund amount if:
- e-transfer is not accepted in 15 calendar days
- a change of email address is requested once the e-transfer has already been sent
- a typo or error has been made in the email address that is associated to your customer profile
RETURNS EXCEPTIONS
This return policy covers the majority of our products, with the following exceptions:
- Products accompanied by software
- Harmonicas
- Earplugs and in-ear monitors
- Reeds
- Cartridges and styluses
WARRANTY
In store pick-ups
order. Note that Music Red One may request to take a copy of your government photo ID to add to this
acknowledgement form.
- RED ONE Music is an authorized retailer for each of the brands available on our website. As such, your purchase is authorized for the manufacturer's warranty in Canada.
In store pick-ups
- To be eligible for a store pick-up, please review the criteria below:
- If your order is paid by credit card, you then qualify for a store pick-up. Note that once you pick-up your order, you must present a valid government photo ID as well as the original credit card used during the purchase. The name and address must match the name and billing/shipping address associated to the order.
- If your order is paid by e-transfer, you then qualify for a store pick-up. You must present a valid government photo ID to match the name appearing on the e-transfer information.
- If your order is paid by Paybright, you then qualify for a store pick-up. You must present a valid government photo ID to match the name appearing on the Paybright application.
- Please note that all orders paid using PayPal will not qualify for store pick-up. If you paid by credit card using the PayPal platform, this payment method will also not qualify for store pick-up.
In-Store Pickup
All orders that are picked-up in store must sign the release form acknowledging the reception of yourorder. Note that Music Red One may request to take a copy of your government photo ID to add to this
acknowledgement form.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Estimate shipping
MAJOR DEALS
Available Online
Ready to pickup
Save $554.00 CAD
Sale price$2,995.00 CAD
Regular price$3,549.00 CAD
Pioneer DJ XDJ-XZ Professional All-In-One DJ System
Available Online
Ready to pickup
Save $505.00 CAD
Sale price$2,994.00 CAD
Regular price$3,499.00 CAD
Alesis STRIKE PRO Special Edition 11-Piece Professional Electronic Drum Kit with Mesh Heads
Available Online
Ready to pickup
Save $201.00 CAD
Sale price$598.00 CAD
Regular price$799.00 CAD
Alesis SURGE Special Edition Mesh 8-Piece Electronic Drum Kit
Available Online
Ready to pickup
Save $201.00 CAD
Sale price$898.00 CAD
Regular price$1,099.00 CAD
Alesis COMMAND 8-Piece Special Edition Mesh Electronic Drum Set
Available Online
Ready to pickup
Save $2,650.99 CAD
Sale price$2,850.00 CAD
Regular price$5,500.99 CAD
Korg PA3X Professional Arranger - 76 Keys (USED)
Available Online
Ready to pickup
Save 54%
Sale price$198.95 CAD
Regular price$429.99 CAD
V-Moda XFBT3-GNBK Crossfade 3 Wireless Headphones (Gunmetal Black)
Available Online
Ready to pickup
Save 56%
Sale price$198.95 CAD
Regular price$449.99 CAD
V-Moda XFBT3-BRBK Crossfade 3 Wireless Over-Ear Headphones (Bronze Black)
Available Online
Ready to pickup
Save 56%
Sale price$198.95 CAD
Regular price$449.99 CAD
V-Moda XFBT3-MTBK Crossfade 3 Wireless Headphones (Matte Black)
Available Online
Ready to pickup
Save 25%
Sale price$89.00 CAD
Regular price$119.00 CAD
Native Instruments KOMPLETE AUDIO 1 USB Audio Interface
Available Online
Ready to pickup
Save $400.08 CAD
Sale price$1,049.90 CAD
Regular price$1,449.98 CAD
JBL PRX812W 1500W Powered Speaker - 12" + FREE COVER (USED)
Available Online
Ready to pickup
Save $220.00 CAD
Sale price$429.99 CAD
Regular price$649.99 CAD
Behringer B15X EUROLIVE 1000W 2-Way Powered Speaker - 15"
Available Online
Ready to pickup
Save $660.99 CAD
Sale price$899.00 CAD
Regular price$1,559.99 CAD
Tannoy DCS115B Low Profile Subwoofer For Cinema Installation Applications - 15"
Available Online
Ready to pickup
Save $303.99 CAD
Sale price$899.00 CAD
Regular price$1,202.99 CAD
Tannoy VXP6 1,600 Watt 6" Dual Concentric Powered Sound Reinforcement Loudspeaker with Integrated LAB GRUPPEN IDEEA Class (Black)
Available Online
Ready to pickup
Save $1,000.00 CAD
Sale price$999.99 CAD
Regular price$1,999.99 CAD
Turbosound FLASHLINE TFS-550L Front Loaded Subwoofer - 12"
Available Online
Ready to pickup
Save $500.99 CAD
Sale price$899.00 CAD
Regular price$1,399.99 CAD
Tannoy VX12-BK 12" Dual Concentric Full Range Loudspeaker for Portable and Installation Applications (Black)
Available Online
Ready to pickup
Save $500.99 CAD
Sale price$899.00 CAD
Regular price$1,399.99 CAD
Tannoy VX12-WH Dual Concentric Full Range Loudspeaker (White) - 12"
Available Online
Ready to pickup
Save $524.00 CAD
Sale price$1,295.00 CAD
Regular price$1,819.00 CAD
Lab Gruppen E 8:2 800 Watt Amplifier with 2 Flexible Output Channels for Installation Applications (DEMO)
Available Online
Ready to pickup
Save $424.00 CAD
Sale price$795.00 CAD
Regular price$1,219.00 CAD
Lab Gruppen E2:2 200W E-Series Installation Amplifier with 2 Flexible Output Channels (DEMO)
Available Online
Ready to pickup
Save $86.10 CAD
Sale price$492.90 CAD
Regular price$579.00 CAD
LAB GRUPPEN CA1201 120 Watt Commercial Amplifier (DEMO)
Available Online
Ready to pickup
Save $601.00 CAD
Sale price$995.00 CAD
Regular price$1,596.00 CAD
Electro-Voice PA2250T Rackmount 2-Channel 250W Power Amplifier (50V/70V/100V) (USED)
Available Online
Ready to pickup
Save $176.10 CAD
Sale price$997.90 CAD
Regular price$1,174.00 CAD
Electro-Voice PA1250T Rackmount 250W Mono Power Amplifier (50V/70V/100V) (USED)
Available Online
Ready to pickup
Save $280.95 CAD
Sale price$1,099.00 CAD
Regular price$1,379.95 CAD
Blackstar HT CLUB 40 MKII 40-watt Tube Combo Amp (Blonde Edition) - 12"
Available Online
Ready to pickup
Sale price$599.99 CAD
Takamine GLN11E-NS NEX Acoustic Guitar w/Preamp - Natural Satin
Available Online
Ready to pickup
Sale price$599.99 CAD
Takamine GLD12E-NS Dreadnought Acoustic Guitar w/TP-3G Preamp - Mahogany
Available Online
Ready to pickup
Sale price$419.00 CAD
Takamine GLD11E-NS Dreadnought Acoustic Guitar (Natural Satin)
Available Online
Ready to pickup
Save $110.99 CAD
Sale price$249.00 CAD
Regular price$359.99 CAD
V-Moda XFBT2A-MBLACK Crossfade 2 Wireless Codex (Matte Black Metal)
Available Online
Ready to pickup
Save 40%
Sale price$149.99 CAD
Regular price$249.99 CAD
V-Moda S-80-WH On-Ear Bluetooth Headphones and Personal Speaker System (White)
Available Online
Ready to pickup
Save 40%
Sale price$149.99 CAD
Regular price$249.99 CAD
V-Moda S-80-BK On-Ear Bluetooth Headphones and Personal Speaker System (Black)
Available Online
Ready to pickup
Save 40%
Sale price$149.99 CAD
Regular price$249.99 CAD
V-Moda S-80-RG On-Ear Bluetooth Headphones and Personal Speaker System (Rose Gold)
Available Online
Ready to pickup
Save 47%
Sale price$39.99 CAD
Regular price$74.99 CAD
V-Moda HEXAMOVE LITE True Wireless Earbuds - Red
Available Online
Ready to pickup
Save 47%
Sale price$39.99 CAD
Regular price$74.99 CAD
V-Moda HEXAMOVE LITE True Wireless Earbuds - White
Available Online
Ready to pickup
Sale price$799.99 CAD
ESP EC-256FM Electric Guitar (See-Thru Purple Sunburst)
Available Online
Ready to pickup
Sale price$799.99 CAD
ESP LTD ECLIPSE EC-256 Electric Guitar (Black)
Available Online
Ready to pickup
Save $230.00 CAD
Sale price$649.99 CAD
Regular price$879.99 CAD
ESP LTD EC-256 ECLIPSE Electric Guitar (Cobalt Blue)
Available Online
Ready to pickup
Save $240.00 CAD
Sale price$1,599.00 CAD
Regular price$1,839.00 CAD
Lowden EQUALS - S Ed Sheeran Edition Signature Electro Acoustic Guitar
Available Online
Ready to pickup
Save $240.00 CAD
Sale price$1,499.00 CAD
Regular price$1,739.00 CAD
Lowden S02 Ed Sheeran Edition Signature Acoustic Guitar