Levy's EM50 Polyester Gig Bag For Banjo

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2069 avenue Chartier, Dorval, QC H9P 1H3

Price:
Sale price$59.99 CAD

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Our customer support representatives have a thorough understanding of our products and are available to assist you with any product-related questions you may have.

Help Center
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Any questions? Call Us ☎ 514-225-2226 or Chat with us!

RedOne Music is a Canadian authorized Levy retailer.
Business Hours: Monday - Friday: 9AM to 6PM | Weekends: 10AM to 5PM

Description

Levy’s Leathers is dedicated to producing the highest quality products. We back up that commitment with a Limited Lifetime Warranty on any manufacturing defects in material and workmanship. This warranty applies to the original owner and requires you to present a copy of your proof of purchase at the time of the claim. Our warranty entitles the original owner a replacement of the product, or replacement with a comparable product of similar value and condition at our discretion, for the lifetime of the product. This warranty is limited to Levy’s Leathers products only and excludes loss of personal property, loss of use, accidental damage, misuse, or normal wear and tear. In the event of a warranty claim, Levy’s Leathers is not responsible for shipping costs.

LIMITED LIFETIME WARRANTY INFORMATION
Moving Parts and Electronics – Moving Parts and Electronics – Moving parts such as zippers, latches, hinges, handles and wheels are covered under the Levy’s Leathers warranty for up to 1 year from the original purchase. Electronics are covered for up to 1 year after the original purchase date.

Damage not Covered – The Levy’s Leathers warranty coverage is limited to manufacturing defects. We do not cover any damage caused by misuse, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, transport damage, or general wear and tear. Levy’s Leathers is also not responsible for any items housed within our bags, cases or attached to our straps.

Airline/Shipping Damage – The Levy’s Leathers warranty does not cover damage caused by airline or freight company mishandling. Should the airlines or another carrier damage your product, a claim should immediately be filed with the carrier. Most carriers offer insurance against loss or damage. We are happy to assist you file your claim by providing cost information on parts, repair, and replacement.

Discontinued Items – Levy’s Leathers warranty supports parts and replacement of discontinued products for one year from the point that the product is no longer commercially available from Levy’s Leathers or from one year from the original purchase, which ever date is later. After one year the product is out of its life cycle and no longer warrantied, however if we still have the part or a substitute part, we are always happy to accommodate our customers with a part replacement. Please contact us to find out about availability on a per case basis.

Voiding Your Warranty
Your Levy’s Leathers warranty will be void if any of the below are true.

- Any improper or incorrectly performed maintenance or repairs are performed by a Non- Levy’s Leathers -Approved service center.
- Any Levy’s Leathers products are used in a rental capacity.
- The product has been discontinued and the One Year term has expired.
- The product was purchased second hand.

1. At checkout, select Affirm as your payment method

2. Enter a few pieces of information and get a real-time decision

3. Enjoy your purchase, and pay over time. Your payments will be automatically charged, so you can sit back and relax

FREE SHIPPING DETAILS

*Please note that only Canada Post delivers to PO boxes.

  • Free Shipping offer is valid on selected products only.
  • Orders will be sent by the shipping method of sender's choice unless specified at the time of order.
  • Free Shipping offer is valid only if all the items in the shopping cart are eligible for Free Shipping
    and the order is $200.00 and over (before taxes).
  • Free Shipping is valid only within Canada.
  • Orders shipped to Newfoundland, Northwest Territories, Nunavut, and Yukon are not eligilble for free shipping.
  • Our everyday low shipping charges will be applied to any non-eligible products at the time of checkout.
  • Courier shipments require an adult signature for proof of delivery.
  • RED ONE Music reserves the right to modify shipping fee.
  • Return shipping costs are the responsibility of the buyer.
RED ONE Music reserves the right to refuse any order with Free Shipping which the website accidentally
offered but did not meet the criteria above. The client will be notified with an every day low shipping charge and asked if they would like to proceed with the order or have it cancelled. 

EXPORT POLICY 
  • All delivery charges and taxes will be added when applicable to the prices shown on our Website.
  • Duties and brokerage fees (if any) will be the sole responsibility of the customer, and may be collected by a third party.
  • Please make sure you have entered the correct information for your coordinates and currency to get the correct pricing for your location.
  • International shipping: We are not responsible for any duty/import/taxes/customs/etc charges. 
  • We do not refund unclaimed or undeliverable packages due incorrect/missing information. If a package is returned as undeliverable/unclaimed, it is the customers responsibility to follow up with the postal carrier and absorb all fees related.
Note: If the name on your billing address does not match the name on your credit card it will delay your order. 
Note: In case of damage during transport, a claim must be submitted to customer service within 24-48 hours as of the day of the receipt of the item.

 

ADDITIONAL SHIPPING FEES

Music Red One offers free shipping on orders that exceed $200; however, reserves the right to charge additional shipping fees for the following delivery services:

  • Shipment that requires a tailgate delivery but was not mentioned prior to the delivery.
  • Shipment resulting in inside delivery.
  • Deliveries with a limited access, and/or additional handling depending on the weight and size of the shipment.
  • Address error or absence of consignee requiring a second or more attempt to complete a delivery.

 

RETURNS

  • All returned opened items are subject to a min 15% to maximum 25% restocking fee.
  • All returned items can take up to 10-14 days to be processed.
  • If you are not completely satisfied with your purchase, returns will be accepted for store credit (less restocking fee & shipping) within 30 days of invoice date.
  • RED ONE Music will accept returns for defective goods that you have ordered from us within 30 days of invoice date for exchange only.
  • All Returns must contain all associated packaging and materials (ie accessories, manuals, wires, etc). Merchandise that is not returned in brand-new condition, including damages, abuse, marks, showing wear, or with missing packaging or accessories, will be subject to additional charges. Shipping and Handling charges (delivery and return) are non-refundable, including any shipping fees not directly incurred that are part of a free shipping promotion. Any items packaged with software, including but not limited to, DJ Controllers, Audio Interfaces, etc., must be returned with the original software disc including serial number and proof of deactivation.
  • Returns or exchanges will not be accepted for the following types of products: Customized, special order, used products, clearance products, expendable items, cartridges, replacement lamps/bulbs, opened computer hardware, rigging supplies, tape, needles, cleaner kits, effect fluid or juice, software, gels, music, displays/televisions/monitors or parts (replacement, repair or item components) - these products are final sale.
  • Returns or exchanges for the following items will only be accepted if they are in factory sealed packaging due to hygienic reasons: headphones & microphones.
  • All returns made MUST be authorized in advance by a customer service representative - and paper work dispatched to you via email. Your RMA form must be included in the box and your RMA number located on the waybill / packaging. Any returned items that arrive without prior approval or missing documentation may be rejected by our shippers. Once received, returns will be processed within 5 business days.
  • If your parcel was damaged in transport, please visit our Help Center and submit a ticket with your order number and include a picture of the exterior of the box, the interior of the box, and of the damaged product. No claims will be accepted without these pictures.
  • If you happen to receive a parcel that got damaged during transport, we must obtain the the following pictures in order to swiftly process a replacement:
    - outside of the shipping box along with a photo of the shipping label
    - inside packaging of the shipping box
    - the damaged unit itself
  • Refunds by e-transfer will be issued to the email address that is associated with your customer profile. The password will be sent to you in a separate email once the refund has been issued. Please note that a $5 service fee will be deducted from your total refund amount if:
    • e-transfer is not accepted in 15 calendar days
    • a change of email address is requested once the e-transfer has already been sent
    • a typo or error has been made in the email address that is associated to your customer profile

      RETURNS EXCEPTIONS
      This return policy covers the majority of our products, with the following exceptions:
      • Products accompanied by software
      • Harmonicas
      • Earplugs and in-ear monitors
      • Reeds

        WARRANTY
        • RED ONE Music is an authorized retailer for each of the brands available on our website. As such, your purchase is authorized for the manufacturer's warranty in Canada.

        In store pick-ups

        • To be eligible for a store pick-up, please review the criteria below:
        • If your order is paid by credit card, you then qualify for a store pick-up. Note that once you pick-up your order, you must present a valid government photo ID as well as the original credit card used during the purchase. The name and address must match the name and billing/shipping address associated to the order.
        • If your order is paid by e-transfer, you then qualify for a store pick-up. You must present a valid government photo ID to match the name appearing on the e-transfer information.
        • If your order is paid by Paybright, you then qualify for a store pick-up. You must present a valid government photo ID to match the name appearing on the Paybright application.
        • Please note that all orders paid using PayPal will not qualify for store pick-up. If you paid by credit card using the PayPal platform, this payment method will also not qualify for store pick-up. 

        In-Store Pickup

        All orders that are picked-up in store must sign the release form acknowledging the reception of your
        order. Note that Music Red One may request to take a copy of your government photo ID to add to this
        acknowledgement form.

        Payment & Security

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        Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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