Tama DSS48LJ 3-Piece Drum Bag Set for Club-JAM Kit

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Estimated Processing time before shipment 1-2 weeks
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2069 avenue Chartier, Dorval, QC H9P 1H3

Price:
Sale price$195.99 CAD

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RedOne Music is a Canadian authorized Tama retailer.
Business Hours: Monday - Friday: 9AM to 6PM | Weekends: 10AM to 5PM

Description

Drums, Hardware and Microphone Stands Original Purchaser Limited Warranty: Tama Drums, including attached hardware, ("Drum") and Tama separate accessory hardware which may be purchased with a Drum or as separate items ("Accessory Hardware") and Microphone Stands (“Microphone Stands”) are warranted to be free from defects in materials and workmanship to the original owner, subject to all of the following terms and conditions:

Warranty Time Period: The Warranty provided herein is for the following periods, measured in each case from the date of the original retail purchase: (A) five (5) years for the Drum shell itself, (B) one (1) year for the Drum hardware including Accessory Hardware and Drum shell finishes, (C) thirty (30) days for bass Drum wood hoops and (D) five (5) years for Microphone Stands.

Warranty Coverage: This Warranty is given by Hoshino (U.S.A.), Inc. 1726 Winchester Road, Bensalem, Pennsylvania 19020 by their Tama Service Divisions ("Tama") only to the original purchaser of a Drum or Accessory Hardware. Tama will repair or replace the Drum shell itself if it proves defective under normal use and service during the five (5) year warranty Time Period stated above which Tama's examination shall disclose to its satisfaction to be thus defective. Tama will repair or replace any part or parts of the attached Drum hardware and/or Accessory Hardware and Drum shell finishes which may prove defective under normal use and service during the one (1) year Warranty Time Period stated above which Tama's examination shall disclose to its satisfaction to be thus defective. Tama will repair or replace any bass Drum wood hoops which may prove defective under normal use and service during the thirty (30) day warranty time period which Tama's examination shall disclose to its satisfaction to be thus defective.

This Warranty Does Not Cover: (A) damage or defects due to alteration, misuse, abuse, normal wear and tear, or extremes of temperature or humidity: (B) accidental or intentional damage; (C) damage in shipping; (D) the repair or replacement of expendable maintenance items including but not limited to, drum rugs, heads, drumsticks, beaters, springs or straps; (E) plating on metal parts; (F) any damage from accessories (straps, etc.); (G) finishes on bass Drum wood hoops; (H) a Drum or item of Accessory Hardware whose serial number has been defaced; (I) sound characteristics (sound is a subjective matter and is not warranted); or (J) any Drum or item of Accessory Hardware purchased from other than an authorized Tama dealer.

To Obtain Warranty Services: Contact Tama Customer Service at 1-800-669-8262. The Drum or Item of Accessory Hardware must be returned to Hoshino (USA), Inc at 1726 Winchester Rd. Bensalem, PA. A return authorization number, to be obtained from the Tama Customer Service Department, must be written in a conspicuous place on the outside of the return shipping carton or the return will be refused. When returning the Drum or item of Accessory Hardware for service under this Warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the Drum or item of Accessory Hardware. All freight and insurance must be prepaid by the original owner. Your Responsibility: You must maintain the Drum and/or Accessory Hardware, without alteration, negligent use, misuse or abuse. All service of this Drum and/or Accessory Hardware must be performed by Hoshino. If any service is performed by any company or person other than Hoshino, it will terminate this Warranty.

Warranty Limitations and Disclaimers: Tama's sole and exclusive responsibility shall be as provided under this Warranty and UNDER NO CIRCUMSTANCES, SHALL HOSHINO BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. THIS LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED; ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No person, whether or not an agent of Hoshino is authorized to make or assume any obligations other than those stated in this Warranty.

Please record all serial numbers from all the drums for your records. Keep in a safe and secure place.

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FREE SHIPPING DETAILS

*Please note that only Canada Post delivers to PO boxes.

  • Free Shipping offer is valid on selected products only.
  • Orders will be sent by the shipping method of sender's choice unless specified at the time of order.
  • Free Shipping offer is valid only if all the items in the shopping cart are eligible for Free Shipping
    and the order is $200.00 and over (before taxes).
  • Free Shipping is valid only within Canada.
  • Orders shipped to Newfoundland, Northwest Territories, Nunavut, and Yukon are not eligilble for free shipping.
  • Our everyday low shipping charges will be applied to any non-eligible products at the time of checkout.
  • Courier shipments require an adult signature for proof of delivery.
  • RED ONE Music reserves the right to modify shipping fee.
  • Return shipping costs are the responsibility of the buyer.
RED ONE Music reserves the right to refuse any order with Free Shipping which the website accidentally
offered but did not meet the criteria above. The client will be notified with an every day low shipping charge and asked if they would like to proceed with the order or have it cancelled. 

EXPORT POLICY 
  • All delivery charges and taxes will be added when applicable to the prices shown on our Website.
  • Duties and brokerage fees (if any) will be the sole responsibility of the customer, and may be collected by a third party.
  • Please make sure you have entered the correct information for your coordinates and currency to get the correct pricing for your location.
  • International shipping: We are not responsible for any duty/import/taxes/customs/etc charges. 
  • We do not refund unclaimed or undeliverable packages due incorrect/missing information. If a package is returned as undeliverable/unclaimed, it is the customers responsibility to follow up with the postal carrier and absorb all fees related.
Note: If the name on your billing address does not match the name on your credit card it will delay your order. 
Note: In case of damage during transport, a claim must be submitted to customer service within 24-48 hours as of the day of the receipt of the item.

 

ADDITIONAL SHIPPING FEES

Music Red One offers free shipping on orders that exceed $200; however, reserves the right to charge additional shipping fees for the following delivery services:

  • Shipment that requires a tailgate delivery but was not mentioned prior to the delivery.
  • Shipment resulting in inside delivery.
  • Deliveries with a limited access, and/or additional handling depending on the weight and size of the shipment.
  • Address error or absence of consignee requiring a second or more attempt to complete a delivery.

 

RETURNS

  • All returned opened items are subject to a min 15% to maximum 25% restocking fee.
  • All returned items can take up to 10-14 days to be processed.
  • If you are not completely satisfied with your purchase, returns will be accepted for store credit (less restocking fee & shipping) within 30 days of invoice date.
  • RED ONE Music will accept returns for defective goods that you have ordered from us within 30 days of invoice date for exchange only.
  • All Returns must contain all associated packaging and materials (ie accessories, manuals, wires, etc). Merchandise that is not returned in brand-new condition, including damages, abuse, marks, showing wear, or with missing packaging or accessories, will be subject to additional charges. Shipping and Handling charges (delivery and return) are non-refundable, including any shipping fees not directly incurred that are part of a free shipping promotion. Any items packaged with software, including but not limited to, DJ Controllers, Audio Interfaces, etc., must be returned with the original software disc including serial number and proof of deactivation.
  • Returns or exchanges will not be accepted for the following types of products: Customized, special order, used products, clearance products, expendable items, cartridges, replacement lamps/bulbs, opened computer hardware, rigging supplies, tape, needles, cleaner kits, effect fluid or juice, software, gels, music, displays/televisions/monitors or parts (replacement, repair or item components) - these products are final sale.
  • Returns or exchanges for the following items will only be accepted if they are in factory sealed packaging due to hygienic reasons: headphones & microphones.
  • All returns made MUST be authorized in advance by a customer service representative - and paper work dispatched to you via email. Your RMA form must be included in the box and your RMA number located on the waybill / packaging. Any returned items that arrive without prior approval or missing documentation may be rejected by our shippers. Once received, returns will be processed within 5 business days.
  • If your parcel was damaged in transport, please visit our Help Center and submit a ticket with your order number and include a picture of the exterior of the box, the interior of the box, and of the damaged product. No claims will be accepted without these pictures.
  • If you happen to receive a parcel that got damaged during transport, we must obtain the the following pictures in order to swiftly process a replacement:
    - outside of the shipping box along with a photo of the shipping label
    - inside packaging of the shipping box
    - the damaged unit itself
  • Refunds by e-transfer will be issued to the email address that is associated with your customer profile. The password will be sent to you in a separate email once the refund has been issued. Please note that a $5 service fee will be deducted from your total refund amount if:
    • e-transfer is not accepted in 15 calendar days
    • a change of email address is requested once the e-transfer has already been sent
    • a typo or error has been made in the email address that is associated to your customer profile

      RETURNS EXCEPTIONS
      This return policy covers the majority of our products, with the following exceptions:
      • Products accompanied by software
      • Harmonicas
      • Earplugs and in-ear monitors
      • Reeds

        WARRANTY
        • RED ONE Music is an authorized retailer for each of the brands available on our website. As such, your purchase is authorized for the manufacturer's warranty in Canada.

        In store pick-ups

        • To be eligible for a store pick-up, please review the criteria below:
        • If your order is paid by credit card, you then qualify for a store pick-up. Note that once you pick-up your order, you must present a valid government photo ID as well as the original credit card used during the purchase. The name and address must match the name and billing/shipping address associated to the order.
        • If your order is paid by e-transfer, you then qualify for a store pick-up. You must present a valid government photo ID to match the name appearing on the e-transfer information.
        • If your order is paid by Paybright, you then qualify for a store pick-up. You must present a valid government photo ID to match the name appearing on the Paybright application.
        • Please note that all orders paid using PayPal will not qualify for store pick-up. If you paid by credit card using the PayPal platform, this payment method will also not qualify for store pick-up. 

        In-Store Pickup

        All orders that are picked-up in store must sign the release form acknowledging the reception of your
        order. Note that Music Red One may request to take a copy of your government photo ID to add to this
        acknowledgement form.

        Payment & Security

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        Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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