What is the warranty period?
This warranty protects you for a specific period (“Warranty Period”) from your date of purchase as stated in your bill of sale or as otherwise established by Harman. The specific Warranty Period applicable to this product varies for each product type or model, and is determined in accordance with the Warranty Period Table below. If there is no Warranty Period expressly stated in the Warranty Period Table below for any particular product that you have purchased, then, to the fullest extent allowed by law, no warranty is provided for such product. Any warranty service or parts replacement will not extend the Warranty Period. Any warranty replacement parts or product will assume only the remainder of Warranty Period of the original product.
Unless otherwise expressly stated in the Warranty Period Table, if a product is co-branded with two or more Harman Professional brands, the applicable Warranty Period will be the one for the brand under which the entire product or product system, as the case may be, is sold, and not for any of the individual component products that make up the product or product system, as the case may be.
What does this warranty cover, and what does it not cover?
Except as otherwise stated in this policy, this warranty covers defects in materials and workmanship if: (1) you purchased this product from a dealer that is a Harman Professional authorized dealer with respect to this product at the time of your purchase; (2) your original, dated bill of sale is presented whenever warranty service is required during the warranty period; and (3) unless Harman states otherwise, you purchased this product in brand new condition.
This policy does not cover damage or loss: caused by accident (including force majeure or natural forces), misuse, abuse, neglect, product modification; occurring during shipment (even when Harman has arranged or paid for shipping); caused by failure to follow instructions in the owner’s guide, including failure to perform recommended periodic or routine maintenance or improper maintenance; resulting from repairs by someone Harman did not authorize; (for products not specified by Harman for commercial or industrial use) caused by any commercial or industrial use; to the decorative surface of this product; to any data, software or information; caused by using this product for other than its intended purpose; or covered under any of your (or your installer’s) insurance policy or coverage. The following are also excluded from this warranty: claims based upon any misrepresentations by the seller; if this product’s serial number has been altered, defaced or removed; deterioration of component parts, the nature of which is to become worn or depleted with use, including batteries and headphone/headset ear pads/foam pads; any accessory to this product, even if supplied by Harman; any installation, removal or re-installation; any set-up calibration or adjustment; any performance variations due to installation-related circumstances, such as program source quality or AC power fluctuations.
Harman reserves the right to change the design of, or upgrade, any product from time to time without notice and with no obligation to make any changes or upgrades to any products previously sold or manufactured.
What will Harman do to correct problems under warranty?
If this product has a defect covered by this warranty, Harman will, at its sole option, either: (1) repair this product at no charge to you, using new or refurbished replacement parts, (2) exchange this product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to this product, or (3) refund the purchase price of the product.
Any replaced or refunded parts or products shall become Harman property, and, by submitting any product for warranty service, you represent and warrant to Harman that you are the sole owner of such product, and that it is not subject to any liens or encumbrances.
Who is protected by the warranty?
This warranty protects only the original end-user (“you”), and is not transferrable. Any attempt to transfer this warranty shall immediately make this warranty void. This warranty is valid only for Harman Professional products, as listed above, purchased from authorized Harman Professional dealers within the fifty United States, and it does not apply to products purchased or transferred elsewhere. If you purchased this product (or have subsequently transferred it) outside the fifty United States, you should contact your local Harman distributor for warranty information.
Product Type Warranty Period
Used/Refurbished products (B-stock) 1 Year
Product Warranty Period
1U Rack-Mount Kit 1 year
9012US 1 year
9015US 1 year
AC-5S 1 year
AC-V 1 year
AEC Card 1 year
Analog Input Card 1 year
Analog Output Card 1 year
AR-133 1 year
BLU-100 5 years
BLU-101 5 years
BLU-102 5 years
BLU-103 5 years
BLU-120 5 years
BLU-16 5 years
BLU-160 5 years
BLU-3 1 year
BLU-326DA (BLU-326) 5 years
BLU-50v2 5 years
BLU-6 1 year
BLU-806DA (BLU-806) 5 years
BLU-8v2BLK 1 year
BLU-8v2WHT 1 year
BLU-BIB 1 year
BLU-BOB1 1 year
BLU-BOB2 1 year
BLU-DA (BLU-DAN) 1 year
BLU-GPX 1 year
BLU-HIF 1 year
BLU-SI 1 year
Crown DCi 2|1250N 3 years
Crown DCi 2|2400N 3 years
Crown DCi 2|300N 3 years
Crown DCi 2|600N 3 years
Crown DCi 4|1250N 3 years
Crown DCi 4|2400N 3 years
Crown DCi 4|300N 3 years
Crown DCi 4|600N 3 years
Crown DCi 8|300N 3 years
Crown DCi 8|600N 3 years
Digital Input Card 1 year
Digital Output Card 1 year
EC-4B 1 year
EC-4BV 1 year
EC-8BV 1 year
EC-V 1 year
PDP-DSP 1 year
dbx PMC16 2 years
Telephone Hybrid Card 1 year
dbx TR1616 2 years