If any fog machine is used with non-compatible or off-brand juice, the warranty will be voided.

GENERAL WARRANTY INFORMATION
- Warranty valid only in the Contiguous 48 United States.
- Our limited warranty strictly covers manufacturing defects in material and workmanship.
- The warranty period begins from your date of purchase from an authorized dealer. Proof of Purchase is Required
- The limited warranty can be amended or changed by ProX at any time without advance notice and becomes effective immediately.
- All warranty claims are judged under the terms of the limited warranty. There is no "grandfathering" of previous terms and conditions from the time of product purchase through the time of the claim.
- Xstatic Pro, Inc. (ProX) assumes no liability for any expenses resulting from interruption of service, loss of use, delays due to shipping or manufacture, incidental, direct or consequential damages of any nature.
- Outside the USA/Alaska/Hawaii – Please contact us to receive information on your regional distributor.

WARRANTY BY PRODUCT CATEGORY
- ProX Cases: Limited Lifetime Warranty
- ProX Cables: Limited Lifetime Warranty*
- ProX ZeroG™ EVA Cases: One year (365 days) Limited Warranty
- ProX Truss: One year (365 days) Limited Warranty**
- ProX Stands: One year (365 days) Limited Warranty
- All Staging Products: One year (365 days) Limited Warranty**
- ProX Bags: One year (365 days) Limited Warranty (Repair Only)
- Xstatic Pro Lighting: One year (365 days) Limited Warranty
- UNO Laser: One year (365 days) Limited Warranty

EXCLUSIONS
- Parts prone to normal wear and tear including lamps, fuses, brushes, contact rings, zippers, lamp sockets, and belts.
- Damage or failure caused by abuse, misuse, faulty installation and operation, improper or inadequate maintenance.
- ProX Bags are not warranted against damage due to overloading or damaged by improper usage, ie. dragging load on floors, rough handling, water or chemical damage, etc.
- **Any Xstatic Pro, Inc. (ProX) products that are used as rental equipment.
- Any repair or repairs not carried out by ProX is excluded from this warranty.
- Failure was due to using outside of environmental or design parameters (IP rating, overloading, etc.) as specified by ProX in product literature or on the company website product listing. Ratings and specifications listed on the website supersede any literature packaged with the product.
- Accessories and/or peripheral equipment included with the product including, but not limited to: carrying cases, cords, batteries, clamps, lamps and brackets (unless otherwise specifically stated).

VOIDING YOUR WARRANTY

The Xstatic Pro, Inc. (ProX) warranty will be considered void if:
- Any improper or incorrectly performed maintenance or repairs performed by a user or non-approved service center.
- Products used for applications outside their defined purpose or specifications.
- This warranty will not apply to products that have been abused, broken, improperly used or operated outside of our specifications, nor to units that have been altered or repaired in any way by any person or firm other than ProX.
- Tampering with serial number/identification voids this warranty.

LIMITED WARRANTY:
All ProX products (with the exception of Xstatic Pro Lighting, Mini-Lasers, and ProX Cables) are offered with a one year (365 days) limited warranty from date of purchase to the original purchaser of the product, provided that such product was purchased in the United States from an authorized ProX dealer, and a properly dated invoice or sales receipt is presented at the time of requesting warranty service. This warranty does not apply to sales outside the United States. International customers must return the unit to the dealer that the unit was purchased from. ProX Cases have a one year (365 days) limited warranty covering defects in material and workmanship and a limited lifetime warranty on field-replaceable parts.

Xstatic Pro Lighting Lasers are offered with a 90-day limited warranty from date of purchase to the original purchaser of the product, provided that such product was purchased in the U.S. from an authorized ProX. dealer and a properly dated invoice or sales receipt are presented at the time of requesting warranty service. This warranty does not apply to sales outside the United States. International customers must return the unit to the dealer that the unit was purchased from for warranty service.

*ProX Cables & ProX Cases come with a limited lifetime warranty from date of purchase of the product, provided that such product was purchased in the U.S. from an authorized ProX dealer and a properly dated invoice or sales receipt are presented at the time of requesting warranty service. This warranty does not apply to sales outside the United States. International customers must return the unit to the dealer that the unit was purchased from for warranty service.

NOTE: Products registered on the ProX website, within 30 days of purchase (excluding Class 3B and Class 4 Lasers), ProX will DOUBLE THE DURATION of each Product Warranty. Customers must provide a copy or scan of their receipt from the sale of a product you are registering, with dated information included to be eligible. Valid ONLY for ProX manufactured branded products. Other products are warranted by the respective manufacturer.

This warranty is limited to repair or replacement of the product, at our option and after our inspection at our facility (return shipping not included, RMA required) and verification of the nature of the defect. On products not of our own, proprietary ProX brands, the standard original manufacturers' warranty will apply.

LIMITED LIFETIME CASE WARRANTY
Xstatic Pro, Inc. (dba ProX Live Performance Gear®) is dedicated to producing the highest quality live performance gear and accessories. We back that up with a Limited Lifetime Warranty on any manufacturing defects in material and workmanship for our cases. Cases include a one year (365 days) parts & labor warranty from date of purchase to the original purchaser of the product and we will provide field replaceable defective parts for the life of the product. Provided that such product was purchased in the United States from an authorized ProX dealer, and properly dated invoice or sales receipt is presented at the time of requesting warranty service. This warranty applies to the original owner and requires proof of purchase. Our warranty entitles the original owner repair or replacement of the product, or replacement with a comparable product of similar value and condition at our discretion. This warranty is limited to Xstatic Pro, Inc., ProX Live Performance Gear & Xstatic Lighting products only and excludes loss of personal property, loss of use, accidental damage, misuse, or normal wear & tear.

DAMAGE NOT COVERED
The Xstatic Pro, Inc. (ProX) warranty coverage is limited to manufacturing defects associated with the products and does not cover any damage caused by misuse, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, excessive loads, normal wear & tear or transport damage.

MOVING PARTS
The Xstatic Pro, Inc. (ProX) warranty covers moving parts that are subject to regular wear and tear, including but not limited to retractable handles, and wheels, for one year from the point of purchase. After one year we will continue to offer field replaceable parts at no charge for the lifetime of the product. However, replacement labor will not be included after one year and repair services in our facility will be charged at our standard labor rate in place at the time of repair.

AIRLINE/COMMON CARRIER SHIPPING DAMAGE
The Xstatic Pro, Inc. (ProX) warranty does not cover damage caused by Airline or Freight Company mishandling. Should the airlines or another carrier damage your product, a claim should immediately be filed with the carrier. Most carriers offer insurance against loss or damage. We are happy to assist you to file your claim by providing the cost information for parts, repair, and replacement.

DISCONTINUED ITEMS
Xstatic Pro, Inc. (ProX) warranty supports parts and replacement of discontinued products for one year from the point that the product is no longer commercially available from Xstatic Pro, Inc. (ProX) or from one year from the original purchase, whichever date is earlier. After one year the product is out of its life cycle and no longer warrantied, however, if we still have the part or a substitute part we are always happy to accommodate our customers with a part replacement. Please contact us to find out about availability on a case by case basis.

LIFETIME CABLE WARRANTY
What We Cover: Xstatic Pro, Inc. (ProX)’s limited lifetime cable warranty covers defects in materials and workmanship only for the lifetime of the original purchaser. The product warranty is not transferrable.

What We Do Not Cover: This warranty does not cover everyday use, normal wear & tear, damage, improper use, misuse, use under extreme conditions, abuse, neglect, modification, alteration, unauthorized repair, power surges, fire, water or moisture damage or any other acts of nature. This warranty does not cover damage due to the installation or removal of such a product from installation. Xstatic Pro, Inc. (ProX) products will work as advertised but may not work with all products or all technologies in the future and there is no guarantee of such.

Length of Coverage: The standard limited warranty on most Xstatic Pro, Inc. (ProX) cable products is Lifetime. This limited warranty takes effect on the date purchased from an authorized dealer of Xstatic Pro, Inc. (ProX) products in the continental United States. There are no other expressed or implied warranties except as set forth herein.

Coverage: If after being evaluated by Xstatic Pro, Inc. (ProX) it is determined at our sole discretion that a product is defective, Xstatic Pro, Inc. (ProX), we will provide one of the following remedies at our sole discretion:

1. We will repair the product at no charge in a reasonable period of time and return the product freight paid or;
2. We will replace the product with the same or similar functional product of equal value if available. If the product is determined not to be defective, all freight will be the responsibility of the customer.

Claims: Xstatic Pro, Inc. (ProX) must evaluate all cables claimed to be defective. To make a warranty claim, you must provide a copy of the original purchase receipt and contact the Xstatic Pro, Inc. (ProX) Customer Service Department to obtain a Return Authorization Number. All returns must be shipped pre-paid by the customer. Returns without a valid Return Authorization Number will be refused at customer’s expense.

Liability: The maximum liability of Xstatic Pro, Inc. (ProX) is the purchase price of the product purchased. To the maximum extent permitted by law, Xstatic Pro, Inc. (ProX) assumes no liability for any expenses resulting from interruption of service, incidental, direct or consequential damages of any nature. This limited warranty is void if:

1. The label bearing the serial number of this product has been removed or defaced or
2. The product is not distributed by Xstatic Pro, Inc. (ProX) or
3. The product is not purchased from an Authorized Xstatic Pro, Inc. (ProX) reseller.