The three (3) year extended warranty is applicable to items purchased from Jan 1st 2021, onwards. Items purchased prior to this date are not eligible for this extended warranty service but are subject to statutory warranty claims and all applicable consumer rights.
To qualify for the extended 3 year warranty, you must register your product within ninety (90) calendar days from the date of purchase. Visit https://www.audiolab.co.uk/registration to complete your online registration. Items not registered online will have a Limited Warranty for one (1) year, or for the period of your country’s statutory warranty, whichever is longer.
Warranty can only be offered to products registered with proof of purchase with date, model and details of the authorised dealer clearly stated on the receipt/invoice. Please keep the original receipt/invoice in case it is required for a warranty claim.
This Limited Warranty is non-transferable and is offered exclusively to the original owner.
This Limited Warranty is valid only in the original country of purchase.
Repairs or replacements are provided under this warranty are the exclusive remedy of the consumer. Audiolab shall not be liable for any incidental or consequential damages for breach of any expenses or implied warranty with any product. Except to the extent prohibited by law, this warranty is exclusive and in lieu of all other warranties whatsoever, both expressed and implied, including but not limited to the warrant of merchantability and fitness for practical purpose.
This warranty provides benefits that are additional to and do not affect your statutory consumer rights.
This Limited Warranty offer is subject to correct information being submitted in your application. Incorrect dates or mismatched purchase receipt dates that are outside of the warranty terms will immediately invalidate any warranty claim.
* Please check with your dealer local distributor for further information.
** Exclusions apply. Only models included in the option for registration are subject to the 3-year extended warranty programme. Your statutory rights are not affected.
We reserve the right to revise the terms and conditions of this warranty. All warranty offers are subject to the latest terms. All and any updates will be applied to the Terms and Conditions on this page.
The following items are excluded from the Audiolab warranty:
Normal wear and tear and cosmetic damage (including but not limited to any wear from reasonable use, environmental deterioration or neglect).
Products on which the serial number has been removed, altered or otherwise made illegible.
Products not purchased from an authorised Audiolab dealer.
Products that were not new at the time of original purchase.
Products sold ‘as is’, ‘as seen’ or ‘with faults’.
Product not purchased from an Authorised Dealer/Distributor within the region of the claim (ie parallel imports or grey market products).
Accidental damage or faults caused by commercial use, acts of God, incorrect installation, incorrect connection, incorrect packaging, misuse or careless operation or handling which is not in accordance with the user instructions.
Equipment that has been operated in conjunction with unsuitable, inappropriate or faulty apparatus.
Repairs, alterations or modifications carried out by parties other than Audiolab or its authorised service partners.
Damage in transit that cannot be attributable to the fault of Audiolab, the authorised distributor or dealer (ie. claims otherwise covered by transit insurance.)
Faults relating to abnormal or inappropriate power supply voltage or power surges.
Faults relating to extremities in temperature, exposure to heat, water or other liquids, insects, excessive moisture, sand, chemicals, battery leakage or any other contaminants.
Any force majeure events, including but not limited to any acts of God, fire, lightning, typhoon, storm, earthquake, hurricane, natural disaster, tsunami, flood, war, riot, public disturbance.
Any other causes beyond the reasonable control of either Audiolab and its Authorised Distributor.
Please note items purchased before 1st Jan 2021 are not eligible for the extended warranty claim.
Please note certain models are not included in the extended warranty programme. Please contact us for any questions relating to excluded models. Your statutory rights are not affected.
