Ibanez Warranty

Warranty Period:
Electric instruments: 1 year from original retail purchase.
Acoustic instruments: Lifetime for the original purchaser (factory-installed electrical/electronic parts or tuning hardware: 1 year).

Coverage:
Repair or replacement of parts defective in materials or workmanship under normal use.
Applies only to the original purchaser of a factory-new instrument from an authorized Ibanez dealer.
Replacement instruments will be of the same model or of similar value if necessary.
Proof of purchase (original sales receipt) is required.

Exclusions:
Non-factory electrical/electronic components or tuning hardware.
Alteration, misuse, abuse, normal wear and tear, extreme temperatures or humidity, or accidental/intentional damage.
Shipping damage.
Expendable maintenance items such as strings, tuning machines, scratched pickguards.
Normal fret wear, plating on metal parts, finish cracks, tonal characteristics.
Defaced or removed serial numbers, altered trademarks, or “by Ibanez” branded instruments.

How to Obtain Service:
Return the instrument through an authorized Ibanez dealer with a return authorization number.
Include a copy of the sales receipt.
All shipping and insurance costs to Hoshino are prepaid by the owner; return shipping is covered if the claim is valid.

Owner Responsibilities:
Maintain the instrument without alteration, misuse, or abuse.
Only Hoshino-authorized service preserves the warranty; unauthorized service voids it.

Limitations:
Hoshino is not liable for incidental or consequential damages.
This warranty is the exclusive remedy and replaces all other express or implied warranties to the extent permitted by law.

Important: Keep your original receipt; warranty service cannot be performed without it.