Chauvet Professional Warranty
Warranty Coverage Periods:
Maverick & Rogue Indoor Fixtures: 3 years
Ovation Indoor Fixtures: 5 years
Outdoor-rated Fixtures (IP54+): 2 years
LED Engine (LED failure only):
Indoor: 5 years or LED rated lifetime (whichever is earlier)
Outdoor: 2 years or LED rated lifetime (whichever is earlier)
All Other Lighting Fixtures: 2 years
LED Video Products: 2 years
Programmable Controllers: 2 years
Networking Products: 1 year
Atmospherics (Fog/Haze Machines): 1 year
Trussing, Bags & Chauvet Accessories (excluding batteries): 1 year
Batteries: 6 months
Validity:
Applies only to products purchased on or after August 1, 2024
Valid only for the original purchaser in the United States
Not transferable
Proof of purchase and product return within warranty period required
Warranty void if product ID info is missing or altered
Exclusions:
Normal wear and tear (e.g., lamps, LEDs, color media, brushes, zippers, belts)
Misuse, abuse, unauthorized repairs, accidents
Acts of God and natural disasters
Harsh/corrosive environments exceeding product IP rating (including use within 1 mile of salt water unless marine-rated)
Use beyond product specifications (e.g., voltage issues, extended high output damage)
Improper installation or failure to maintain per documentation
Natural LED degradation and slight color/intensity variations
Use not intended by product design
Consumables (fuses, fluids) and third-party accessories (cords, batteries, clamps, lamps, brackets)
Warranty Service:
Chauvet will repair, replace, or prorate refund at its discretion if product fails due to covered cause
Replacement parts may be new or comparable substitutes
Chauvet only responsible for covered product/parts, not associated system components
Buyer pays removal, shipping to Chauvet, and reinstallation costs
Chauvet pays return shipping within contiguous US for valid claims
Shipping outside contiguous US is buyer’s responsibility
Repairs outside warranty are at buyer’s expense, repair may be declined
Limitations of Liability:
Chauvet is not liable for incidental, consequential, indirect, or punitive damages, including lost profits, downtime, or labor costs
Maximum liability is the purchase price of the product